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Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsManage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMsAccelerate your Purchase to Value by engaging with Informatica for Customer SuccessAll your Engagements at one place
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A collaborative platform to connect and grow with like-minded Informaticans across the globeA collaborative platform to connect and grow with like-minded Informaticans across the globeConnect and collaborate with Informatica experts and championsHave a question? Start a Discussion and get immediate answers you are looking forCustomer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
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Troubleshooting documents, product guides, how to videos, best practices, and moreTroubleshooting documents, product guides, how to videos, best practices, and moreOne-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and moreVideo channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much moreInformation library of the latest product documentsBest practices and use cases from the Implementation team
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Rich resources to help you leverage full capabilities of our productsRich resources to help you leverage full capabilities of our productsRole-based training programs for the best ROIGet certified on Informatica products. Free, Foundation, or ProfessionalFree and unlimited modules based on your expertise level and journeySelf-guided, intuitive experience platform for outcome-focused product capabilities and use cases
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Library of content to help you leverage the best of Informatica productsLibrary of content to help you leverage the best of Informatica productsMost popular webinars on product architecture, best practices, and moreProduct Availability Matrix statements of Informatica productsMonthly support newsletterInformatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description ScheduleEnd of Life statements of Informatica productsMonitor the status of your Informatica services across regions
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SOC2 Type II Report
For Service Organizations
The American Institute for Certified Public Accountants (AICPA) provides specifications for how service organizations report on the internal controls of the services they provide. The reports provide valuable information that customers need to assess and address the risks associated with an outsourced service.
These reports are aimed at a broad range of customers who require detailed information and assurance about the controls at a service organization. The information details the security, availability and processing integrity of the systems the service organization uses to process customer’s data and the confidentiality and privacy of the information processed by these systems.
Informatica can make available a SOC 2 Type II report on the Informatica Cloud Hosting Service (ICHS) environment, the design's suitability and the control's operating effectiveness over time.
Disclaimer: Use of these reports is restricted and requires an NDA to be in place with Informatica before the reports can be distributed.
If you are a customer, please use your Informatica credential to log in and download the report. If not, please contact Informatica support or your account rep for a copy of the report.
IDMC Platform (IICS & MDM)
Please login to download the report and the bridge letter.